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Client fails to provide timely feedback.

 

Overview

A client’s delay in giving feedback impacts your ability to keep your project on schedule and on budget. Clients are busy. Make it easy for them to provide you with feedback and give them a deadline. Remind them of the overall project schedule.


Hi <Client>, 

I’m checking in and see if you’ve had an opportunity to review the latest revisions on <insert deliverable>. 

I just wanted to make sure I wasn’t missing anything on my end. 

I’d appreciate your feedback no later than <insert date> to move forward and remain on schedule.

As a reminder our project timeline looks like this:

<deliverable / date>

<deliverable / date>

<deliverable / date>

I’m looking forward to completing everything on time and your feedback is essential to the process. 

Let me know if there’s anything you need or anything I can do to help.

Thanks!

<You> 


Notes & Strategy

  • Give specific dates as to when you need feedback

  • Remind the client of the global project timeline

  • Hint that their delay will harm the overall project

  • Follow up if they don’t respond promptly and be more emphatic

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