Client keeps asking for more and more revisions on your work.
Overview
Too many requests for small changes can quickly get out of hand, turning a project into a nightmare. Learn the strategies and exact verbiage to take back control and not lose time, money or your sanity.
Hi <Client>,
I’m glad to make the change for you.
After implementing this change, we’ll be at the maximum number of agreed-upon revisions included in this project’s scope.
Do you want to take a final look and make sure you’ve listed everything you want adjusted?
After this round of revisions, I can continue to make any needed changes at
<your fee / per additional change>.
If you’d like, we can discuss expanding the budget and project requirements.
I’d be happy to set up a time this week to talk to you about it.
Just let me know.
<You>
Notes & Strategy
Remind the client that you both signed off on the original agreement, which outlined the number of revisions.
It’s good practice to request revisions be submitted all at once in ONE email during each round.
Set a time limit on how long the client has to submit revisions requests for each round.
This practice helps keep you organized and forces the client to do the work on their end and provide you all the feedback you need.
Set the number of revision rounds in your contract.
Be clear about each revision round. Many times clients don’t realize they’ve passed their agreed-to revision allotment.
Never agree to “unlimited” revisions.
Set clear expectations before the project starts about how you handle revisions.
Your client onboarding process should detail your process for handling revisions.
Informing a client of “how you work” educates them and makes them work within your parameters rather than the other way around.