Late payment notice.
Overview
Always inform clients you expect prompt payment of all invoices. Reminding clients of their contractual responsibilities is not nagging. It’s good business practice to be vigilant and make sure your clients pay on time.
Hi <Client>
Just a quick reminder to let you know invoice number [xxxx] is now due.
Here’s a link to pay it instantly online: [URL to payment]
Can you submit payment today and drop me a quick note saying it’s on the way.
If you have any questions please reach out.
[Optional Phrasing]
Please keep in mind, per our contract, late payments accrue a [XX]% late fee for every week they are past due and the final deliverable will be withheld until payment is received.
Thank you.
<You>
Overdue payment reminder: 30 days or more
Hi <Client>
I need to inform you that Invoice #[XXXX] is still unpaid.
It’s now <30 days> overdue.
Can you make payment by end of day and confirm payment is en route.
Here’s a link to pay it instantly online: [URL to payment]
[Optional Phrasing]
Please keep in mind, per our contract, late payments accrue a [XX]% late fee for every week they are past due and the final deliverable will be withheld until payment is received.
Thank you.
<You>
Notes & Strategy
Don’t say, “at your earliest convenience.” It’s human nature to delay paying bills.
Make it easy for the client to pay. Setup a one-click online payment link.
By requesting they pay immediately, you’re establishing a specific deadline for payment.
If you’ve established a “late payment clause” in your contract, remind the client they will owe you more money if they delay. Their final deliverable may also be withheld.
Remind the client it’s a legally binding obligation.