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You need to suspend work because of unpaid invoices.

 

Overview

When invoices haven’t been paid, it’s not a good idea to continue work. It sets a bad precedent and lets your client know you’re willing to do work for free. When a client says, “the check is in the mail,” don’t assume they’re serious. They may be deflecting and have no intention of paying you. 


Hi <Client>,

I’ve enjoyed the work we’ve done together and want to continue our professional relationship, but unfortunately, I have bad news. 

Because your previous invoices have not been paid, I’m forced to pause our project. 

According to our contract, payment should have been received by <date>.

<detail contract parameters>

We’ve been making significant progress and I’d hate to see us lose momentum. 

If circumstances have changed on your end, it would be helpful for me to know the details. 

I want to continue the project as planned.

Let me know if I can help.

<You> 


Notes & Strategy

  • It’s in your best interest not to continue without first getting paid.

  • Client “explanations” at this point should be taken with a grain of salt. 

  • If your client had the means to pay you, they would have done so.

  • Moving forward, you should set up project milestones with payment coming to you first.

  • This protects you from repeating the unfortunate situation of having to chase down money from your client.

  • If it becomes clear your client won’t pay, move on and find better clients. 

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